![](https://cdn.myportfolio.com/f9f1fa0b-473b-4940-938b-08397b5d7f15/7229297f-eabb-4a65-8fcc-1b0d1f4f00e9_rwc_0x0x1320x744x1320.png?h=72b277cdd3ed9a448f7e9274d832dfa7)
Success in Feature Prioritization: A Kano Survey Study
2023
Saving 100 hours of development time and effort to achieve 20% increase in use of high performance features.
![](https://cdn.myportfolio.com/f9f1fa0b-473b-4940-938b-08397b5d7f15/a2aa5bd7-8020-45d1-b1b6-2ec24d4a7762_rwc_0x0x2640x1488x2640.png?h=b89f4616589cfca24ca141329abbf63a)
Redefining Information Architecture
2023
Achieving 16% increase in findability
![](https://cdn.myportfolio.com/f9f1fa0b-473b-4940-938b-08397b5d7f15/80dccdf4-70df-484b-8e30-c7caeddafd56_rwc_0x0x2640x1488x2640.png?h=9c0ca2892040d1aef806f919f4dccf33)
Transforming Fiserv's Fintech Landscape
2023
Improved SUS score from 50 to 80